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  <div class="vevent h-event"> <h1 class="summary p-name">Pitch Club PDX</h1> <div class='date'><time class="dtstart dt-start" title="2017-05-25T05:30:00" datetime="2017-05-25T05:30:00">Thursday, May 25, 2017 from 5:30</time>–<time class="dtend dt-end" title="2017-05-25T08:30:00" datetime="2017-05-25T08:30:00">8:30am</time></div> <div class="location vcard p-location h-card"> <a class="url" href='http://calagator.org/venues/202394820'><span class='fn org p-name'>CENTRL Office</span></a> <div class="adr p-adr h-adr"> <div class="street-address p-street-address">1355 Northwest Everett Street</div> <span class="locality p-locality">Portland</span> , <span class="region p-region">OR</span> <span class="postal-code p-postal-code">97209</span> <div class="country-name p-country-name">US</div> (<a href='https://maps.google.com/maps?q=1355%20Northwest%20Everett%20Street,%20Portland%20OR%2097209%20US'>map</a>) </div> </div> <div class="description p-description"> <p>Pitch Club is an ongoing monthly series where entrepreneurs can practice their pitch and business plan. Tom Kingsley creates a dynamic and realistic environment. Participants are given the opportunity to role-play being an investor to other entrepreneurs giving them a better understanding of what the investors are looking for.</p> <p>We will be kicking off the night with a special guest speaker from Ruby Receptionists!!</p> <p>Get Knock-your-socks-off Service with the Ruby Service Pyramid</p> <p>A great customer experience is not only the biggest driver of customer loyalty but also a primary method for building valuable word-of-mouth buzz that brings in new business. During our time together, I’ll share Ruby’s recipe for delivering legendary service, which includes building a foundation for trust, loyalty and relationships, and how you too can use this formula to attract and retain customers.</p> <p>Guest Speaker</p> <p>Christina Burns is the VP of Service at Ruby Receptionists. She’s been in the customer service industry for over a decade, and has learned some incredibly valuable lessons over the years. She has a passion for sharing information and encouraging businesses to focus on customer experience as a key business metric, and she wholeheartedly believes that fantastic customer service can make the world a better place.</p> </div> <h3>Links</h3> <ul> <li><a class="url u-url" href="http://oregon.tie.org/event/pitch-club-pdx-3">Website</a></li> </ul> </div>