BEGIN:VCALENDAR PRODID;X-RICAL-TZSOURCE=TZINFO:-//Calagator//EN CALSCALE:GREGORIAN X-WR-CALNAME:Calagator METHOD:PUBLISH VERSION:2.0 BEGIN:VTIMEZONE TZID;X-RICAL-TZSOURCE=TZINFO:America/Los_Angeles BEGIN:DAYLIGHT DTSTART:20170312T020000 RDATE:20170312T020000 TZOFFSETFROM:-0800 TZOFFSETTO:-0700 TZNAME:PDT END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT CREATED;VALUE=DATE-TIME:20170508T172732Z DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20170525T083000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20170525T053000 DTSTAMP;VALUE=DATE-TIME:20170508T172732Z LAST-MODIFIED;VALUE=DATE-TIME:20170508T172732Z UID:http://calagator.org/events/1250471885 DESCRIPTION:Pitch Club is an ongoing monthly series where entrepreneurs c an practice their pitch and business plan. Tom Kingsley creates a dynami c and realistic environment. Participants are given the opportunity to r ole-play being an investor to other entrepreneurs giving them a better u nderstanding of what the investors are looking for. \;\n \;\n \;\n \;\nWe will be kicking off the night with a special guest speake r from Ruby Receptionists!! \;\n \;\nGet Knock-your-socks-off Serv ice with the Ruby Service Pyramid \;\n \;\nA great customer experi ence is not only the biggest driver of customer loyalty but also a prima ry method for building valuable word-of-mouth buzz that brings in new bu siness. During our time together\, I’ll share Ruby’s recipe for deliveri ng legendary service\, which includes building a foundation for trust\, loyalty and relationships\, and how you too can use this formula to attr act and retain customers. \;\n \;\nGuest Speaker \;\n \;\nCh ristina Burns is the VP of Service at Ruby Receptionists. She’s been in the customer service industry for over a decade\, and has learned some i ncredibly valuable lessons over the years. She has a passion for sharing information and encouraging businesses to focus on customer experience as a key business metric\, and she wholeheartedly believes that fantasti c customer service can make the world a better place. \;\n \;\n\n\ nTags: entrepreneur\, startup\, funding\, investment\n\nImported from: h ttp://calagator.org/events/1250471885 URL:http://oregon.tie.org/event/pitch-club-pdx-3 SUMMARY:Pitch Club PDX LOCATION:CENTRL Office: 1355 Northwest Everett Street\, Portland OR 97209 US SEQUENCE:2 END:VEVENT END:VCALENDAR