Viewing 0 current events matching “itil” by Date.

Sort By: Date Event Name, Location , Default
No events were found.

Viewing 7 past events matching “itil” by Date.

Sort By: Date Event Name, Location , Default
Tuesday
Mar 30, 2010
ITIL V3 Foundations
through DoubleTree Hotel & Executive Meeting Center Portland - Lloyd Center

This dynamic 3-day course introduces the ITIL Service Lifecycle for managing IT services to deliver on business expectations, and an engaging, case study based approach to learning the core disciplines of ITIL practices.

The ITIL Version 3 best practice is composed of five core disciplines:

* Service Strategy
* Service Design
* Service Transition
* Service Operations
* Continual Service Improvement

These disciplines represent a Service Lifecycle framework that further enhances IT alignment to the business while demonstrating business value, ROI & enabling IT to solve specific operational needs.

Website
Wednesday
Jun 2, 2010
ITIL V3 Foundation
through CLIMB Center for Advancement

In partnership with Pangloss Group, we were able to subsidize this training and bring it to you at an incredible discount. You’ll save more than 60% off of the usual price of this course.

This ITIL V3 Foundation Training explains the core principles of ITIL best practices using real-life examples and prepares you to pass the certification exam. Students have a 100% pass rate with this instructor!

This dynamic 3-day course introduces the ITIL Service Lifecycle for managing IT services to deliver on business expectations, and an engaging, case study based approach to learning the core disciplines of ITIL practices. Students will be positioned to successfully pass the exam required for entry to all intermediate or advanced certification tracks.

Website
Wednesday
Oct 12, 2011
ITIL V3 Foundation Certification Training
through Courtyard by Marriott, Tigard

This dynamic 3-day course introduces the ITIL Service Lifecycle for managing IT services to deliver on business expectations, and an engaging, case study based approach to learning the core disciplines of ITIL practices. Students will be positioned to successfully pass the exam required for entry to all intermediate or advanced certification tracks.

At the end of this course, you will be able to:

  • Understand and explain the key principles and concepts of IT Service Management.
  • Identify strategic benefits of implementing ITIL in an organization, and the need for IT to become integrated with Business Services.
  • Explain basic ITIL concepts, definitions and processes and how they map to the Service Lifecycle.
  • Identify the basic concepts and definitions related to the Service Lifecycle.
  • Identify the activities and roles involved with the Service Lifecycle.
  • Identify opportunities for Continual Service Improvement, not merely in daily operations, but across all aspects of IT Service delivery.
  • Identify the factors that affect the effectiveness of the Service Lifecycle.
  • Successfully negotiate the exam in preparation for gathering further capabilities for yourself and your organization.

Register: http://itil-v3-foundation.eventbrite.com/

Website
Tuesday
Oct 25, 2011
Lean IT Leadership: Problem Solving Workshop
Crowne Plaza Hotel

At the heart of Lean Thinking is the Plan-Do-Check-Act problem solving process popularized by Dr. Deming over fifty years ago. This problem solving discipline is still vital today, and it’s the very core of what it means to be a “learning organization.”

This workshop provides hands-on, experiential learning by applying this discipline to a problem that is meaningful to you:

  • First comes a little advance homework – choose a problem you and your team face, gather some data and artifacts, and speak to your stakeholders to understand their perspectives and needs
<li>Then attend the workshop for a six-hour interactive walkthrough of the problem solving process, during which we will tackle the problem you and your team have brought to class</li>

  • Take what you’ve learned back to your workplace and share with your associates
    <li>Then participate in a conference call with the course instructor to discuss what you’ve learned, and how you and your team are addressing in a way that it stays solved</li> </ul>
    

    Register and learn more: http://learningforleverage.com/events/lean-it-problem-solving-workshop/

  • Website
    Tuesday
    Feb 14, 2012
    ITIL V3 Foundation Certification
    through Courtyard by Marriott, Tigard

    Eric, Thank you so much for wiinrtg such a nice post. We're so glad you found our report valuable and the concept of the New Media Life Cycle worth talking about. We're excited to watch GetSatisfaction grow and we'll be wiinrtg about you again, I'm sure. Thanks again for the kind words. - Andrew

    Website
    Wednesday
    May 16
    Adapt, Iterate, and Grow with Jira
    Wacom Experience Center

    Want to implement a Jira Service Desk instance? Trying to get a botched project back on the rails? Or, want to share your war stories and prep for the next upgrade? Portland Atlassian User Group teams up with local technologists to answer your questions and share their knowledge about Jira Service Desk.

    Details:

    When? Wednesday, May 16, 2018 - 5pm to 7pm PDT

    Where? Wacom Experience Center - 1455 NW Irving St., Portland, OR 97209

    What? Learning and collaboration. Bring an appetite and good questions! Food provided for those who RSVP online (help us plan!)

    Dylan Pederson is a technical consultant who's successfully implemented JSD instances, migrated servers, and completed upgrades for a number of clients. He'll share his process and lessons learned, including the requirements gathering process, testing, backup, upgrade, and more.

    He's joined by Atlassian partner and this month's sponsor Coyote Creek Consulting. Coyote will be offering raffle items and other swag, and guess what, our basket of goodies is now full, too!

    Wacom has kindly offered to host us again, thank you. Members of their tech team will also join to share their insights from their own JSD experiences. Learn to be a good client, if you're outsourcing your JSD tech services, and find out what to look for and ask so your org doesn't get taken advantage of.

    Website
    Friday
    Oct 19
    DevOps Training with Simulation
    University of Portland (West Side campus)

    The DevOps simulation experience is a role-based workshop, focused on the software development and deployment lifecycle. The simulation is highly realistic, and leverages game dynamics to empower cross-functional teams with a shared vision of successful DevOps practices. Participants from a variety of disciplines are immersed into a simulated environment whereby they are challenged to release new products while internal and external forces continually change. This realistic approach delivers a level of tension and excitement that creates an ‘A-HA!’ moment for all involved.

    WHAT YOU'LL EXPERIENCE

    Accelerated understanding of the benefits of DevOps best practice to large audiences

    Rapid familiarization with DevOps terminology and Agile, Lean and ITIL v3 processes

    Understanding of how DevOps best practice can facilitate alignment of IT to business objectives

    Understanding of DevOps practices that can be executed with immediate effect

    Website