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November PMI Agile Roundtable - Conflict, Collaboration and Consciousness with Jean Richardson

Unitus Community Credit Union
1300 SW Sixth Ave – 4th Floor Community Room
Portland, OR (map)



Agile teams are all about high bandwidth cross-functional communication. But, we can get really jumpy about conflict. Creative conflict is where the good stuff is in product development and innovation.

In her travels Jean has had the opportunity to observe a large number of teams work together—and attempt to work together. It’s clear that conversations change, the way the team moves together changes, and quality of work changes as the teams consciousness is raised. Many agile practices serve to support the goal of consciousness raising. Through observation, research, and experimentation, Jean has developed a working definition of team consciousness which will be a useful tool for you as you lead agile projects.

Come learn about how effective conflict engagement deepens consciousness and what we mean when we talk about consciousness and software development. Jean’s style is dialogic, so expect to interact!

About Jean Richardson Jean Richardson is principal consultant and founder of Azure Gate Consulting. Through more than 25 years of experience in software development she consulted in project management, writing, training, public speaking, and business analysis, and the last five years as an Agile coach helping leaders transform organizations.

As a businessperson, she has learned that basic human issues are at the root of most business problems and most customer/vendor, employer/employee, or client/consultant disputes. Jean believes that if we ignore this fact we dehumanize ourselves and imperil our society.

As a consultant, her client list boasts a wide range of businesses including ADP, Cambia Health Systems, Chrome Systems, Dealertrack, Intel, Daimler/Chrysler, Kaiser Permanente, Mentor Graphics, Oregon State Department of Human Services, Portland General Electric, The Regence Group, US Bank, and UTi. Jean’s background includes thirteen years’ experience as a court-based mediator, and she brings a strong orientation to her practice as healing work.

She has taught at Oregon Graduate Institute, Portland State University, and at Marylhurst University where she taught MBA students. She teaches “Collaboration for Cross Functional Teams,” “Facilitative Leadership,” and “Effective Conflict Engagement” for private clients. She is a frequent speaker at conferences and professional development events.