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Hacking Legal from the Inside Out — Data Visualization in Big Law

eBay Community Lounge
1400 SW 5th Avenue, 3rd Floor
Portland, OR 97201, US (map)

Access Notes

ADA Accessible - The building is wheelchair accessible via the main doors on SW 5th. (Automatic openers are on the pillar on the left in front of the doors.) The Community Lounge and restrooms associated with the Community Lounge are also wheelchair accessible. Seating for events can easily be removed or arranged as necessary to accommodate any needs.



As many of us consider ways to use technology and process to disrupt the status quo of legal services delivery, there are a few brave souls aiming to hack Big Law from the inside. Michael Callier and Andy Peterson of DWT De Novo, the “R&D Lab” inside Davis Wright Tremaine, will join us to show how they’re leveraging process and data analysis to change the way their 500-lawyer firm serves clients.

Andy Peterson will kick off the session with a discussion of how DWT is using data and data visualization to improve decision-making. Andy is the Innovative Solutions Strategist for DWT De Novo. Over the past four years, he has helped DWT lawyers respond to the changing nature of client requests for assistance, beyond simple problem-solving and into proactive trend-spotting and technology solutions. He’ll show us how DWT stumbled into the data game, and how they then began to proactively structure data collection and analysis. He’ll also show us some of the more interesting external and internal projects he’s worked on lately, including an international regulatory heat map that earned him a fairly aggressive phone call from a General Counsel in Mexico City.

Michael Callier will follow up by talking about how he is leveraging data in his process improvement efforts. Michael is the Legal Process Strategist for DWT De Novo, which means he helps DWT to deploy design-build projects and create people-process-technology systems that enhance legal service delivery.  As a process improvement practitioner, Michael builds quality into his systems by incorporating mechanisms to track and measure key process performance indicators.  He’ll show us a project where he layered DMAIC over the traditional legal service engagement model to create a standard and repeatable system, with business intelligence capabilities, that helped to increase stickiness with a major client. 

The work of DWT De Novo was a major factor in DWT recently being named the Innovative Law Firm of the Year by the International Legal Technology Association. Andy and Michael will be happy to take questions about their work, as well as questions from any law firm personnel interested in creating innovation efforts within their own firm.