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Women Navigate IT: Empathy in Tech

711 SW Alder St
Portland, OR 97205, US (map)
Public WiFi



Why does tech shy away from empathy with customers (or employees for that matter)? Lately the new thing has been to "bring empathy to the customer process" - which isn't really a new thing at all. In fact, development decisions as well as business decisions can rely on empathy as a compass.

This short workshop will take you through the process of creating a customer journey & empathy map that will help you question the status quo, build great tech, and grow in your career.

The workshop will be lead by Kristen Gallagher, the founder of education design firm Edify. We will also have an interactive section. You will leave with tools to navigate your career more successfully.