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Monday, April 12, 2010 at 7:17pm.
PDX Lean Startup Circle: Customer Discovery
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Description
We are going to discuss "Customer Discovery" from Steve Blank's Customer Development Methodology:
http://www.slideshare.net/venturehacks/customer-development-methodology-presentation
We'll walk through a sample Customer Development Plan and Steve's Customer Discovery Worksheets from Steve's book, "Four Steps to the Epiphany":
http://www.amazon.com/Four-Steps-Epiphany-Steven-Blank/dp/0976470705
We'll talk about things like: * Problem Hypothesis, Product Hypothesis, Market Hypothesis, Customer Hypothesis, Competitive Hypothesis, Channel Hypothesis * Aligning Product Development and the Customer Development team's schedules * Customer Discovery Interviews Finding People: http://www.cindyalvarez.com/best-practices/customer-development-interviews-how-to-finding-people The Interview: http://www.cindyalvarez.com/communication/customer-development-interviews-how-to-what-you-should-be-learning * Problem Presentation, Product Presentation * Problem Validation * Product Validation * Business Model Validation * Reality Checks * Iterate or Exit * And more!
Agenda: 6:00-6:30 Meet & Greet 6:30-7:00 Mike Herrick to go through a sample Customer Development Plan Outline & the Steve Blank Customer Discovery Worksheets 7:00-8:00 Discuss Customer Discovery 8:00-? Beverage at Veritable Quandary for those who are interested