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SAOpdx: (Webinar) Optimizing the Software Product Quality through Ethnographic Futures Research

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Presented by the Quality Assurance Forum

Software companies have great incentives to gain a competitive edge by improving their software practices and processes. Improving processes and practices is tricky at best. Experience has shown that the desired benefits of improvement initiatives are not seen or rarely last. Improvement initiatives are regarded by developers and QA as the fad de jour.

It doesn’t need to be that way.

The Ethnographic Futures Research (EFR) methodology eliminates the reasons improvement initiatives fail. It excels at creating a shared vision and forging consensus by using ethnography to set realistic goals and create a strategy to achieve those goals.

Meet the Presenters John Prohodsky, Chair, IEE Oregon Section Computer Society Robert B. Textor, Professor Emeritus, Stanford University

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