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  <div class="vevent h-event"> <h1 class="summary p-name">SAOpdx: ITIL Foundations V3 w/ exam</h1> <div class='date'><time class="dtstart dt-start" title="2009-06-03T20:00:00" datetime="2009-06-03T20:00:00">Wednesday, June 3, 2009 from 8</time>–<time class="dtend dt-end" title="2009-06-03T23:00:00" datetime="2009-06-03T23:00:00">11pm</time></div> <div class="location vcard p-location h-card"> <a class="url" href='http://calagator.org/venues/202390005'><span class='fn org p-name'>Portland State University (PSU) - Smith Memorial Center</span></a> <div class="adr p-adr h-adr"> <div class="street-address p-street-address">1825 SW Broadway</div> <span class="locality p-locality">Portland</span> , <span class="region p-region">OR</span> <span class="postal-code p-postal-code">97201</span> <div class="country-name p-country-name">US</div> (<a href='https://maps.google.com/maps?q=1825%20SW%20Broadway,%20Portland%20OR%2097201%20US'>map</a>) </div> </div> <div class="description p-description"> <p>Course Dates: June 3-5, 2009</p> <pre><code> This exciting and dynamic 3-day course introduces learners to the lifecycle of managing IT services to deliver to business expectations. As well as an engaging, case study based approach to learning the core disciplines of the ITIL best practice, this course also positions the student to successfully complete the associated exam, required for entry into the future ITIL v3 intermediate level training courses. The ITIL Version 3 best practice is composed of five core disciplines: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement. These disciplines represent a service life cycle framework that further enhances alignment to the business while demonstrating business value, ROI and enabling IT to solve specific operational needs. #saopdx #itil </code></pre> </div> <h3>Links</h3> <ul> <li><a class="url u-url" href="http://upcoming.yahoo.com/event/2567979/">Website</a></li> </ul> </div>