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UX Book Club PDX is talking about Erving Goffman's classic "Interaction Ritual - Essays on Face-to-Face Behavior"

1120 NW Couch St., Suite 320
Portland, Oregon 97209, US (map)
Public WiFi

Access Notes

You'll need to check in with the Mozilla office front desk, on the third floor. The elevators lock at 6pm, but when there's an evening event scheduled, they should stay open until 7pm.


We're following on from July's excellent discussion on Sam Ladner's Practical Ethnography: A Guide to Doing Ethnography in the Private Sector with a classic from sociologist Erving Goffman.

"Interaction Ritual - Essays on Face-to-Face Behavior" is one of several classic books by Goffman, and one that is studied by UX researchers. The book is a collection of six essays: "On Face-work", "Embarrassment and Social Organization", "The Nature of Deference and Demeanor", "Alienation from Interaction", "Mental Symptoms and Public Order", and "Where the Action Is". If you want to brush up on your understanding of people, this is one of the books for you.

If you haven't finished the book, but still want to come along and talk, the please do—we'd love to see you.