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  <div class="vevent h-event"> <h1 class="summary p-name">Oregon Computer Consultants Assn. May 2012 Meeting</h1> <div class='date'><time class="dtstart dt-start" title="2012-05-29T18:00:00" datetime="2012-05-29T18:00:00">Tuesday, May 29, 2012 from 6</time>–<time class="dtend dt-end" title="2012-05-29T20:30:00" datetime="2012-05-29T20:30:00">8:30pm</time></div> <div class="location vcard p-location h-card"> <a class="url" href='http://calagator.org/venues/202390284'><span class='fn org p-name'>Red Lion Hotel Portland - Convention Center</span></a> <div class="adr p-adr h-adr"> <div class="street-address p-street-address">1021 NE Grand Avenue</div> <span class="locality p-locality">Portland</span> , <span class="region p-region">OR</span> <span class="postal-code p-postal-code">97232</span> <div class="country-name p-country-name">US</div> (<a href='https://maps.google.com/maps?q=1021%20NE%20Grand%20Avenue,%20Portland%20OR%2097232%20US'>map</a>) </div> </div> <div class="description p-description"> <p>Agenda: 6:00--6:20 Networking 6:20--7:00 No-host dinner 7:00--7:30 Introductions and announcements 7:30--8:30 Main Presentation (followed by Q&A):</p> <p>Offering Managed Services for Small Business</p> <pre><code>Managed Services What it is and why you would choose to offer it. Monthly recurring revenue vs. managed services. What is "Managed Services when it comes to helping small businesses with computer and network management? What is the business reason for a small business owner to sign up for manages services? What is the business reason for a service provider to offer managed services? Stabilize cash flow Retain clients longer More to be added during discussion How Managed Services model affects your business valuation. Do you have a business or a job? The Managed Service Agreement "The key to maximizing the value of an organization is in maximizing consistent earnings over time , Erick Simpson Deciding what services to offer (deliverables) One program, "you are on the plan or not . Tiered program; none, Bronze, Silver, Gold Do you want to offer "all-you-can-eat . A La Carte "pick from a list with each item priced separately Monitoring Only Tools you can use hosted or in-house Kaseya, Level Platforms, N-able, Continuum (formerly Zenith) What to monitor Pricing Managed Services. How do you start? Sell to an existing client Market to all new clients Q & A </code></pre> <p>Presented by Tom Rich</p> <p>Currently Senior Technology Consultant for On Line Support, Inc. Former: Owner of Mt. Hood Computer Services, Inc. Former board member of: OCCA, Technology Wizards, No Bug Former MSCE, CCEA, Small Business Specialist</p> </div> <h3>Links</h3> <ul> <li><a class="url u-url" href="http://www.occa.org">Website</a></li> </ul> </div>