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CHIFOO presents "Empowering Community Moderators to Make Values-Based Decisions" with Jasen Balmat, OkCupid!
Working in tandem with scripted filtration tools, Moderators act as gate-keepers. Often under-paid and poorly supported, Community Moderators work invisibly at the heart of the social community. Each day, these individuals make thousands of judgement calls on behalf of the community they serve. At their best, Community Moderators provide personal care and an attention to detail which enriches each community member’s experience on an individual level. Their careful decisions contribute to a sense of safety and well-being that is the hallmark of a healthy community.
About the Speaker
Jasen Balmat is a visual artist turned tech-geek who leads the Community Moderation team at OkCupid. He holds BFA from The Savannah College of Art and Design.
Come join CHIFOO for our sixth speaker event of 2016's theme"Bounded Irrationality: Supporting Users and Building Communities."
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CHIFOO presents "Empowering Community Moderators to Make Values-Based Decisions" with Jasen Balmat, OkCupid!
Working in tandem with scripted filtration tools, Moderators act as gate-keepers. Often under-paid and poorly supported, Community Moderators work invisibly at the heart of the social community. Each day, these individuals make thousands of judgement calls on behalf of the community they serve. At their best, Community Moderators provide personal care and an attention to detail which enriches each community member’s experience on an individual level. Their careful decisions contribute to a sense of safety and well-being that is the hallmark of a healthy community.
About the Speaker
Jasen Balmat is a visual artist turned tech-geek who leads the Community Moderation team at OkCupid. He holds BFA from The Savannah College of Art and Design.
Come join CHIFOO for our sixth speaker event of 2016's theme "Bounded Irrationality: Supporting Users and Building Communities."
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