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Epic FAIL: Takeways from the War Stories Project with Steve Portigal, Portigal Consulting
After nearly two years in gathering War Stories about the unusual, comic, tragic and otherwise astonishing things that happen in fieldwork, Portigal Consulting has amassed a compelling archive about the user research experience. While it’s common for the members of any group to share stories of their adventures, the user research community hasn’t supported this well. For a practice that feels misunderstood by others, there’s pressure to only share successes. Yet the confidence to share the honest and human messiness of this work can help develop the skill and even prestige of the community.
In this presentation, Steve will review some of the stories collected, highlight some of the patterns revealed by the stories, and suggest some of the lessons that we can take away. We’ll also feature live storytelling from a couple of local user researchers, sharing their own War Stories. Meanwhile, we invite you to contribute your own fieldwork War Story (about contextual research only, please) here. |
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Epic FAIL: Takeways from the War Stories Project
with Steve Portigal, Portigal Consulting
After nearly two years in gathering War Stories about the unusual, comic, tragic and otherwise astonishing things that happen in fieldwork, Portigal Consulting has amassed a compelling archive about the user research experience. While it’s common for the members of any group to share stories of their adventures, the user research community hasn’t supported this well. For a practice that feels misunderstood by others, there’s pressure to only share successes. Yet the confidence to share the honest and human messiness of this work can help develop the skill and even prestige of the community.
In this presentation, Steve will review some of the stories collected, highlight some of the patterns revealed by the stories, and suggest some of the lessons that we can take away. We’ll also feature live storytelling from a couple of local user researchers, sharing their own War Stories. Meanwhile, we invite you to contribute your own fieldwork War Story (about contextual research only, please) here. |