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Wednesday, May 8, 2019 at 11:21am.
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ThursdayMay 23 2019May Camp Optimization (Digital Marketing Meet-Up)
Topic: The Path to CX Omniscience - The Power (and the Potential Pitfalls) in Predicting User Frustration
Imagine that you could know in real time anytime a user on your site was having a bad experience. Imagine you could know before they have a chance to get frustrated and way before they stop to reach out for help. How would this change your ability to offer support, to understand your product pitfalls and to prioritize the things on your roadmap?
In this month's talk Agata Bugaj, Sr. Director of Product Management at FullStory, will discuss the future of AI in understanding and improving the customer experience, and some of the pitfalls to look out for along the way.
Come network with Portland's top digital marketing, design and optimization professionals at the Show Bar located at Washington High School in Suite 101 on the first floor.
Don't forget to RSVP and spread the word. First round of drinks is on us with an RSVP!