Why does tech shy away from empathy with customers (or employees for that matter)? Lately the new thing has been to "bring empathy to the customer process" - which isn't really a new thing at all. In fact, development decisions as well as business decisions can rely on empathy as a compass.

This short workshop will take you through the process of creating a customer journey & empathy map that will help you question the status quo, build great tech, and grow in your career.

The workshop will be lead by Kristen Gallagher, the founder of education design firm Edify. We will also have an interactive section. You will leave with tools to navigate your career more successfully.

7CTOs is a forum for technology leaders to share wisdom, experience and advice. Come enjoy a 2 hour introductory forum led by fellow CTO and founder of 7CTOs, Etienne de Bruin that will help you connect with other CTOs in Portland and grow as technology leader in your own company.

Come and enjoy drinks and appetizers. For more information on 7CTOs, please visit 7ctos.com/story or e-mail me any time at [email protected].

This event is free to CTOs and technology co-founders, leaders but please RSVP over here:

https://www.eventbrite.com/e/innovative-cto-mini-lab-hosted-by-7ctos-portland-cto-tickets-22746408119

Etienne

For those who were unable to attend Write the Docs Portland conference in May, here's an opportunity to learn about attendees' experiences. And for those who attended the conference, here's an opportunity to reflect.

Each year, Write the Docs conference presents opportunities for community members to learn about challenges, experiences, problem-solving methods, and writing philosophies of fellow documentarians. Many folks in this community attend and participate at the conference.

Join us for a facilitated discussion where we reflect and share learnings from the May conference.