Export to
Tuesday, December 26, 2017 at 1:04pm.
SIM-Portland January Meeting: "IT as a Value Creator - How to get IT out of the Engine Room"
The University Club is located in the heart of downtown Portland at the intersection of Southwest Sixth Avenue and Jefferson Street on the northwest corner. Online registration is available until 11/8/2017 at https://goo.gl/vFUQrU SIM Portland Member $35, SIM Portland Non-Member $120, SIM Portland Student $25
Website
Description
IT as a Value Creator - How to get IT out of the Engine Room
Abe Lietz, SVP & CIO - KinderCare Education
With digital transformation and technology disruption at the top of the agenda in the board room, IT is uniquely positioned to step of out of back office and take the lead in driving value creation. However, IT teams are often buried in technical debt and struggle to just “keep the lights on”. In this talk, Abe will discuss strategies to transformation the people, process and technology of IT to drive growth, create value, gain market share, and delight customers.
Key topics that will be explored in this talk include,
• Leadership design principles to support digital transformation
• Modern architectures to deliver with speed & quality
• Discuss going “all-in” on public cloud as a key enable
• Examine “experience first” design principles to delight customer
• Learn about leveraging the VC community to accelerate innovation
Abe Lietz is SVP & Chief Information Officer (CIO) for KinderCare Education. In this role, Mr. Lietz leads the Information Technology and Change Management functions for KinderCare and is charged with driving digital transformation to support business growth and managing all key enterprise business systems which includes in-center, family facing, mobile, data analytics and back office applications as well as all supporting infrastructure. Abe is leading a multi-year transformation of KinderCare’s digital capability by reorganizing its people, process and technology to deliver on value creation initiatives through the use of cloud-first architectures (SaaS, IaaS, & PaaS), as well as delivering multiple innovative mobile, web, and data solutions for its customers and staff.
A recognized industry expert, Abe has received multiple industry awards, including being recognized as San Diego’s Top Technology Executive in 2015. He is a frequent speaker on IT transformation and cloud migration strategies and has been featured in many publications including CIO.com, The Wall Street Journal, Forbes and many others.
Prior to joining KinderCare, Mr. Lietz was CIO & VP, Customer Service Operations for Curves and Jenny Craig where he led a complete transformation of the IT organization, as well as managing the service contact center for both brands to drive a best-in-class service experience for customers, franchise owners and corporate users. Prior to Curves & Jenny Craig, Mr. Lietz was Chief Architect & Head of Divisional IT for Life Technologies (now part of Thermo Fisher Scientific) where he was responsible for driving technology strategy, new technology incubation, and overall technical architecture for the IT infrastructure and applications footprint, as well as all instrument and software system product lines. Mr. Lietz holds a B.A. in Business & MIS from Washington State University.