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The Technical Services Talent Paradox: Solutions to the Talent Crunch

Jama South
334 NW 11th Ave
Portland, OR 97209, US (map)



In today's technology services industry, it is increasingly difficult to source, attract, and retain top technical services talent. The demand for services has evolved from traditional models to much more complex solutions. This evolution makes finding employees skilled to support increasingly complex technical services a constant challenge. Why? Because we now have to seek professionals with the right balance of technical chops and business acumen.

The goal of this event is to address these issues with an open discussion forum with some of the industry’s top services brands, discussing best practices and processes for talent acquisition and retention. You will leave with an arsenal of real-world knowledge that will help your organization attract better and more qualified prospective employees, improve the quality of new hires, and retain the valuable team members that your organization worked so hard to acquire in the first place.

PANELISTS J.R. Storment, Chief Customer Officer, Cloudability Jeff Miller, Director and Founder, EdgeLink Anne Buckley, Senior Manager Technical Support, Salesforce.com

MODERATOR Susy Dunn, Vice President of People, Jama Software