BEGIN:VCALENDAR PRODID;X-RICAL-TZSOURCE=TZINFO:-//Calagator//EN CALSCALE:GREGORIAN X-WR-CALNAME:Calagator METHOD:PUBLISH VERSION:2.0 BEGIN:VTIMEZONE TZID;X-RICAL-TZSOURCE=TZINFO:America/Los_Angeles BEGIN:STANDARD DTSTART:20141102T020000 RDATE:20141102T020000 TZOFFSETFROM:-0700 TZOFFSETTO:-0800 TZNAME:PST END:STANDARD BEGIN:DAYLIGHT DTSTART:20150308T020000 RDATE:20150308T020000 TZOFFSETFROM:-0800 TZOFFSETTO:-0700 TZNAME:PDT END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT CREATED;VALUE=DATE-TIME:20141018T172950Z DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20141119T200000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20141119T183000 DTSTAMP;VALUE=DATE-TIME:20141018T172950Z LAST-MODIFIED;VALUE=DATE-TIME:20141018T172950Z UID:http://calagator.org/events/1250467189 DESCRIPTION:The PDX Design Research Group is a multidisciplinary networki ng group focused on the role of research in the design of products\, ser vices and systems in business\, government and non-profits. We welcome p erspectives from all disciplines\, including human-computer interaction\ , design\, market research\, and the social sciences\, and others. Meeti ngs will be held every other month in downtown Portland\, and will inclu de speakers\, panel discussions\, workshops\, and other events\, with op portunities to network and discuss relevant topics with fellow research professionals. \;\n \;\nHelp us kick off the new PDX Design Resear ch Group with our first event on November 19th\, featuring a presentatio n and discussion by Janna Kimel\, Customer Experience Manager at Regence BlueCross BlueShield. If you have the challenge of integrating design r esearch into the business\, or if you consult with companies learning to integrate the voice of the customer\, this talk will be especially rele vant. Over the past 18 months\, Janna has built up her role from doing w eb-based user research to partnering across business silos in order to s upport customer-centered projects and products. Come hear how Janna and her team helped move the organization from thinking “inside out” to thin king “outside in.” \;\n \;\nInformal networking will be from 6:30 – 7:00\, with Janna’s talk to begin promptly at 7:00. Please note: If yo u arrive after 7:00 pm\, you won’t be able to get into the building\, so please plan to arrive at least a few minutes before then.\n\nTags: user experience\, ux\, design research\, research\, networking\n\nImported f rom: http://calagator.org/events/1250467189 SUMMARY:PDX Design Research Group Meeting LOCATION:Mozilla: 1120 NW Couch St.\, Suite 320\, Portland Oregon 97209 U S SEQUENCE:1 END:VEVENT BEGIN:VEVENT CREATED;VALUE=DATE-TIME:20150310T013329Z DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20150318T200000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20150318T183000 DTSTAMP;VALUE=DATE-TIME:20150310T013329Z LAST-MODIFIED;VALUE=DATE-TIME:20150310T013329Z UID:http://calagator.org/events/1250468031 DESCRIPTION:Rob Wilcox\, Emerging Technology Design &\; Product Consul tant\, will give a talk entitled "\;Journey to the Heart of the Grid : User Experience Research on Wind and Solar Integration into the Electr ic Power System."\; \;\n \;\nThe North American electric grid is one of the most complex systems that has ever been designed. It is hi ghly reliable\, but it takes about the same time for a section of the gr id to crash as does an airplane. The cause is almost always the same - h uman error and deficient situational awareness. \;\n \;\nRob and h is team had the opportunity to engage in user experience research for a new grid system for a wholesale utility company in the U.S. The areas th ey identified for critical focus were the customer experience and the us er experience of the grid control staff who would use the system. \;\ n \;\nContextual inquiry uncovered some long- and immediate-term conc erns\, some of which they were able to address from a design standpoint\ , and others that will require significant future work for the electric utility sector to solve. \;\n \;\nRob will give a brief introduct ion to the problem space and research findings. He will also discuss res earch personas\, mental models\, and learnings from the research process including organizational culture and barriers\, regulatory and technica l challenges\, and working with stakeholders. \;\n \;\nAbout Portl and Design Research Group \;\n \;\nThe Portland Design Research Gr oup is a multidisciplinary networking group focused on the role of resea rch in the design of products\, services and systems in business\, gover nment and non-profits. We welcome perspectives from all disciplines\, in cluding human-computer interaction\, design\, market research\, the soci al sciences\, and others. Meetings will be held every other month at The Art Institute of Portland\, and will include speakers\, panel discussio ns\, workshops\, and other events\, with opportunities to network and di scuss relevant topics with fellow research professionals. \;\n\n\nTa gs: ux\, UX research\, design research\n\nImported from: http://calagato r.org/events/1250468031 SUMMARY:Portland Design Research Group LOCATION:The Art Institute of Portland - Open Space: 1122 NW Davis St\, P ortland OR 97209 US SEQUENCE:4 END:VEVENT END:VCALENDAR