BEGIN:VCALENDAR PRODID;X-RICAL-TZSOURCE=TZINFO:-//Calagator//EN CALSCALE:GREGORIAN X-WR-CALNAME:Calagator METHOD:PUBLISH VERSION:2.0 BEGIN:VTIMEZONE TZID;X-RICAL-TZSOURCE=TZINFO:America/Los_Angeles BEGIN:DAYLIGHT DTSTART:20170312T020000 RDATE:20170312T020000 TZOFFSETFROM:-0800 TZOFFSETTO:-0700 TZNAME:PDT END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT CREATED;VALUE=DATE-TIME:20170907T223308Z DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20170926T200000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20170926T173000 DTSTAMP;VALUE=DATE-TIME:20170907T223308Z LAST-MODIFIED;VALUE=DATE-TIME:20170907T223308Z UID:http://calagator.org/events/1250472473 DESCRIPTION:Join Product leaders and experts for a lively panel discussio n about how to incorporate customer feedback to make products your custo mers love and deliver a better overall customer experience. We'll share best practices from industry leaders and give attendees a chance to ask their questions as well!  \;\nThe evening will be hosted at Vacasa’s office in the Pearl and emceed by the unofficial Godfather of Portland T ech\, founder of Silicon Florist\, cofounder of Portland Incubator Exper iment\, cofounder of Oregon Story Board\, cofounder of TechfestNW\, Rick Turoczy. He’ll moderate a panel discussion with Patrick Lightbody\, SVP of Product Management at Delphix\, Heather Knight of Airbnb\, Greg Good man\, CEO of ProductPlan\, Dan Podsedly\, VP of Pivotal Tracker\, and Ke vin Steigerwald\, CPO of Notion. \;\nThere will be snacks and drinks and plenty of time for networking and discussions. \;\n \;\nAGENDA \;\n \;\n \;\n5:30 Arrive \;\n \;\n \;\n6:00 Panel Di scussion: How Product can leverage Support to build better products \ ;\n \;\n \;\n6:40 Q&\;A \;\n \;\n \;\n7:00 Networking\ , Food\, and Drinks \;\n \;\n \;\n \;\nABOUT THE PANEL \; \nHEATHER KNIGHT \;\nHeather is a former healthcare worker turned tec hie.  She started out on the Customer Experience at Airbnb and is curren tly on the Business Travel Team as an Account Coordinator for Enterprise -level companies.  She has developed a deep interest in product developm ent and was part of a beta test group for a new internal product that wa s recently released into the wild.  When Heather is not working\, she's learning how to code at Alchemy Labs part time program in the evenings. In her not so free time\, she's also the Portland City co-director of Le sbians Who Tech.  Someday soon\, when code school is finished\, she hope s to resume her hiking\, backpacking and international travel addictions . \;\nGREG GOODMAN \;\nGreg Goodman is the co-founder and CEO of P roductPlan. He has a passion for building products and companies. He was the founder of Miramar Systems\, which was acquired by Computer Associa tes and has advised and invested in numerous technology startups includi ng AppFolio\, RightScale\, HGData and Apeel Sciences. He has degrees in Computer Science and Business Economics from UC Santa Barbara. \;\nDA N PODSEDLY \;\nDan Podsedly is a Pivotal Labs VP and the General Mana ger of Pivotal Tracker\, the popular project collaboration tool for mode rn software teams. Dan has been with Pivotal Labs since their nascent da ys in the mid-2000s\, and has experience in every aspect of software dev elopment\, including engineering\, product management\, and UX design.&# 13\;\nKEVIN STEIGERWALD \;\nFull-stack product designer with over 10 years of experience designing\, researching\, marketing\, planning\, and building products. From package design in big-box retailers to indie ga mes in the App Store\, my passion is for designing experiences that make our lives easier and more enjoyable. I believe pies are for dessert not for charts\, tortillas make the best utensil\, and the iPhone 4 is the proper screen size for a phone. \;\n\n\nTags: product\, product manag ement\, product manager\, product development\, customer success\, custo mer support\, networking\, panel\, discussion\, startup\, tech\n\nImport ed from: http://calagator.org/events/1250472473 URL:https://www.eventbrite.com/myevent?eid=37677233620 SUMMARY:ProductStack PDX: Aligning Product Strategy with Customer Feedbac k LOCATION:Vacasa: 926 NW 13th Street\, Portland OR 97209 USA SEQUENCE:1 END:VEVENT END:VCALENDAR