BEGIN:VCALENDAR PRODID;X-RICAL-TZSOURCE=TZINFO:-//Calagator//EN CALSCALE:GREGORIAN X-WR-CALNAME:Calagator METHOD:PUBLISH VERSION:2.0 BEGIN:VEVENT CREATED;VALUE=DATE-TIME:20110817T180618Z DTEND;VALUE=DATE:20111015 DTSTART;VALUE=DATE:20111012 DTSTAMP;VALUE=DATE-TIME:20110817T180618Z LAST-MODIFIED;VALUE=DATE-TIME:20110829T203745Z UID:http://calagator.org/events/1250461223 DESCRIPTION:This event runs from Wednesday\, October 12\, 2011 at 9am thr ough Friday\, October 14\, 2011 at 5pm.\n\nDescription:\nThis dynamic 3- day course introduces the ITIL Service Lifecycle for managing IT service s to deliver on business expectations\, and an engaging\, case study bas ed approach to learning the core disciplines of ITIL practices. Students will be positioned to successfully pass the exam required for entry to all intermediate or advanced certification tracks. \;\n \;\nAt the end of this course\, you will be able to: \;\n \;\nUnderstand and explain the key principles and concepts of IT Service Management. \; \nIdentify strategic benefits of implementing ITIL in an organization\, and the need for IT to become integrated with Business Services. \;\n Explain basic ITIL concepts\, definitions and processes and how they map to the Service Lifecycle. \;\nIdentify the basic concepts and defini tions related to the Service Lifecycle. \;\n \;\nIdentify the acti vities and roles involved with the Service Lifecycle. \;\nIdentify op portunities for Continual Service Improvement\, not merely in daily oper ations\, but across all aspects of IT Service delivery. \;\nIdentify the factors that affect the effectiveness of the Service Lifecycle. \ ;\nSuccessfully negotiate the exam in preparation for gathering further capabilities for yourself and your organization. \;\n \;\n \;\n Register: http://itil-v3-foundation.eventbrite.com/\n\nTags: it\, itsm\, itil\n\nImported from: http://calagator.org/events/1250461223 URL:http://learningforleverage.com/events/itil-v3-foundation/ SUMMARY:ITIL V3 Foundation Certification Training LOCATION:Courtyard by Marriott\, Tigard: 15686 SW Sequoia Parkway\, Tigar d OR 97224 US SEQUENCE:2 END:VEVENT END:VCALENDAR