BEGIN:VCALENDAR PRODID;X-RICAL-TZSOURCE=TZINFO:-//Calagator//EN CALSCALE:GREGORIAN X-WR-CALNAME:Calagator METHOD:PUBLISH VERSION:2.0 BEGIN:VTIMEZONE TZID;X-RICAL-TZSOURCE=TZINFO:America/Los_Angeles BEGIN:DAYLIGHT DTSTART:20150308T020000 RDATE:20150308T020000 TZOFFSETFROM:-0800 TZOFFSETTO:-0700 TZNAME:PDT END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT CREATED;VALUE=DATE-TIME:20150310T013329Z DTEND;TZID=America/Los_Angeles;VALUE=DATE-TIME:20150318T200000 DTSTART;TZID=America/Los_Angeles;VALUE=DATE-TIME:20150318T183000 DTSTAMP;VALUE=DATE-TIME:20150310T013329Z LAST-MODIFIED;VALUE=DATE-TIME:20150310T013329Z UID:http://calagator.org/events/1250468031 DESCRIPTION:Rob Wilcox\, Emerging Technology Design &\; Product Consul tant\, will give a talk entitled "\;Journey to the Heart of the Grid : User Experience Research on Wind and Solar Integration into the Electr ic Power System."\; \;\n \;\nThe North American electric grid is one of the most complex systems that has ever been designed. It is hi ghly reliable\, but it takes about the same time for a section of the gr id to crash as does an airplane. The cause is almost always the same - h uman error and deficient situational awareness. \;\n \;\nRob and h is team had the opportunity to engage in user experience research for a new grid system for a wholesale utility company in the U.S. The areas th ey identified for critical focus were the customer experience and the us er experience of the grid control staff who would use the system. \;\ n \;\nContextual inquiry uncovered some long- and immediate-term conc erns\, some of which they were able to address from a design standpoint\ , and others that will require significant future work for the electric utility sector to solve. \;\n \;\nRob will give a brief introduct ion to the problem space and research findings. He will also discuss res earch personas\, mental models\, and learnings from the research process including organizational culture and barriers\, regulatory and technica l challenges\, and working with stakeholders. \;\n \;\nAbout Portl and Design Research Group \;\n \;\nThe Portland Design Research Gr oup is a multidisciplinary networking group focused on the role of resea rch in the design of products\, services and systems in business\, gover nment and non-profits. We welcome perspectives from all disciplines\, in cluding human-computer interaction\, design\, market research\, the soci al sciences\, and others. Meetings will be held every other month at The Art Institute of Portland\, and will include speakers\, panel discussio ns\, workshops\, and other events\, with opportunities to network and di scuss relevant topics with fellow research professionals. \;\n\n\nTa gs: ux\, UX research\, design research\n\nImported from: http://calagato r.org/events/1250468031 SUMMARY:Portland Design Research Group LOCATION:The Art Institute of Portland - Open Space: 1122 NW Davis St\, P ortland OR 97209 US SEQUENCE:4 END:VEVENT END:VCALENDAR